Why Do Car Mechanics Suggest for Extra Parts. Check out

It is very common that you go for car servicing at dealer workshop with minor running repairs but you get a bill with some parts changed without your knowledge. Most of the car owner has similar complaints.

Car Mechanic

Dealer workshops have many targets to meet. Targets of spare parts orders in a month. So, service managers get incentives to meet that target. It is obvious they would try to sell same parts to every car owner even if that is not required. Incentives to service manager leads to mal practices at workshops.
To avoid these problem, here are few things you can keep in mind.

1. Car Check up
Always go for car check up first and get assessment with estimated cost. It is in the report that which parts runs how much time. For example, service manager would say your break pad needs to be changed. There are chances that present condition of break pads may not worse but they recommend it do it now. Ask them few questions. You are the better judge!

2. Estimated Cost
All good car workshops offer estimated cost during car check up. Ask for labour charges, that makes difference as it varies from workshop to workshop. For your knowledge, dealer and independent workshop labour cost has 25 % to 50% labour cost difference.

3. Test Drive
Every good car workshop offer test drive after servicing. You must ask for test drive. If you find any problem during test drive, you can point out.

4. Extra Parts
Always go for genuine spare parts. Maruti offers genuine spare parts are Maruti Authorized Service Station and have strict guidelines to their service station of not using any spurious spares. Other brand Authorized service stations also have genuine spare parts, but ask to car workshop to show you spare parts they are using.

Next time your car mechanic suggests you replacement of new parts, you must have assessment ready if that is required or not. There is no formula to know but when you get assessment from 2 car workshops, then you may have fair idea.

Parts Shortage affects Car Production

Japan’s quake affected automobile industry and major car manufacturer has shortage in spare parts. In India, auto experts think it may not affect because of localization of supply and small dependence on Japan, as some parts coming from Thailand. Japanese carmakers Suzuki and Honda were anticipating similar problems in sourcing critical parts from home companies.

Toyota is more affected than others because it builds a larger percentage of its vehicles in Japan. Honda, Nissan and Suzuki-are all planning aggressive strategies for India’s top growth market.

Today India announced cuts production. It will cut production at its 13 North American plants by 75 percent in the next six weeks. Those plants build about 70 percent of the vehicles Toyota sells in North America.

Honda Siel Cars expects some production bottleneck from May, when its stock of critical parts could go dry. Suzuki, which operates in India through Maruti Suzuki, may face problems from tier-II supplies.

There are reports state that Volkswagen, BMW and Porsche have all commented that suppliers are having problems as demand for German cars booms in the United States and China.

Source:
http://economictimes.indiatimes.com

http://www.eetimes.com

Focus on Small Cities, Service and Spares Improved Tata Motors Nano Sales

Last year, there were incidents of Nano car catching fire. Many who had booked the car in April 2009 lost patience and cancelled their bookings. Word-of-mouth publicity, which can make or break any new product in India, did not favour the Nano.

The numbers have recovered gradually. In the whole of 2011, Tata Motors sold 70,432 Nanos, way below the Indigo (87,925) and the Indica (97,845).

What the company didn’t realise was that the market for the Nano could be small towns and villages. The challenge was to reach the car to these markets. Tata Motors has, thus, set up Nano access points through its dealers. Tata Motors needs to provide buyers inexpensive spares and convenient service options. Exclusive dealership for Nano made spares and service easily available to the buyers.

The Nano is no longer the Rs 1-lakh car it was supposed to be, though it is still the cheapest thing on four wheels. For prospective buyers, it’s still a deeply thought out decision. To bring down the cost of ownership, Tata Motors has introduced warranty of four years on parts. It has, at times, also thrown in freebies like Tanishq gift vouchers and accessories with the car.

Source:
http://www.business-standard.com

Faulty car engine components in the new car. Check out if your car is defective

Honda’s Indian subsidiary will recall over 50,000 of cars to replace a defective part that could stall engine restarts and will affect new Hond city cars. This is second recall by the Japanese major since last January when it recalled 8,532 City cars made in 2007 to replace defective power window switches that could cause fire.

Honda car manufacturer are not the only one did this recall, last year Toyota ran into problems after recalling close to nine million vehicles globally. A bulk of those recalls were in the USA. The move dented Toyota’s image and the firm announced that it could face losses of $2 billion due to output and sales slump globally.

According to The Economic Times news today, India has been witnessing a spurt in recall as the domestic automobile industry has been growing at 30%. Maruti Suzuki recalled 40,000 A-Star cars last year due to leakages from the fuel tank. Other companies such as Tata Motors faced recurring problems of fire in the Nano and has asked the owneers to re-check their cars but stopped short of calling it a recall. The first ever recall of sorts was that by Maruti Suzuki (then Maruti Udyog) which recalled its popular hatchback Zen in the year 2000 due to a faulty steering system.

Here is what you can do when your new car has defective components

Since total recall is every manufacturer’s worst nightmare – the product that the company has spent millions developing, producing, marketing and shipping all around the world may have a fault. (Source:worldfinance) so they avoid total recall unless there are many disputes arise.

Preferably they would try to avoid giving you “replacement” or “refund”, but it is customers right under Sales acts that customer can demand full car “replacement” from car manufacturer. There are many cases when car manufacturer has no recall but few vehicles have faulty parts.

There are few suggestions if things go wrong with you.

1. Take the car back to the dealer and tell him about the problem.

2. Probably car dealer will offer you replacement of spare parts under warranty, but you can even reject it and hand over the keys and give your reasons in writing, requesting a refund.

3. Since mostly cars are under finance, so you have to give Finance Company your rejection reasons, and then let them deal with it on you behalf. If the dealer refuses your rejection of the car, you’ll have to speak to the manufacturer; they may be able to negotiate a solution.

Source:
The Economic Times
The BigPondNews

Bottleneck in the Indian automotive aftermarket growth

The Indian automotive aftermarket is expected to grow to around $9.4 billion by 2015 from its present estimated size of $3.7 billion.

Car technology is changing rapidly and to keep pace with latest systems, there is a need for a specialist service provider. Large groups are investing into machinery and equipment along with training manpower. Building own workshops to cater demands is not feasible even large group invested heavily building infrastructure. Majority of people are still visit to road side workshops for car servicing.

Bottleneck in the Indian automotive aftermarket

– Untrained Manpower

The automotive aftermarket industry is one of the largest employers of skilled, semi-skilled and unskilled workforce in the country, and there is a shortage of skilled workforce. Survival of small workshop is difficult when they do not have trained mechanics. There are groups like Bosch Car Service, are building network of car workshops and helping small workshops by standardizing and providing training.

– Scarcity of Spare Parts

Car manufacturer supplies spare parts to OEM dealers only. Car owners look for spare parts from small garages with same quality. Alternates and unbranded spare parts are available in the market. Car owners are happy getting cheapest spares from the outside market. Few garages claims they source from OEM dealers or same companies suuplies to OEM. Audit spare parts companies to stop supplies in the open market is not easy for OEM when they supplies same parts with different local brands. There is a need to increase supplies of spare parts.

Indian auto industry is investing heavily in developing facilities for design and manufacturing of auto spares parts. This investment will attract global auto giants to start outsourcing quality spares at competitive price from India. It is estimated that in next 5/6 years the spares parts industry for automobile will be a $14 billion investment.

– Monopoly of OEM dealers for warranty car service

Globally all OEM dealers are allowed to provide car servicing during warranty period. No other car workshop and service centre can provide that service. It has stopped car manufacturer sharing technical information about car technologies to others. In USA and European countries, garages and small car workshops has filed petition for “The Right to Repair”. Some of the states has approved it and community is still working on this to get it approved globally.

The need for Right to Repair legislation has become a necessity in order to protect the rights of car owners to decide where and how they have their vehicles serviced, whether at a new car dealer or an independent service facility. Right to Repair ensures that the person who bought the car and not the car company, can decide where that vehicle is repaired and maintained.

—————- About MeriCAR.com ———-

MeriCAR.com is doing efforts to bring all small workshops on one platform to rank them for quality and customer satisfaction.

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Source:
http://www.thehindu.com
http://www.getmoneyrich.com/
http://www.righttorepair.org
http://www.thehindubusinessline.com
http://ciiautoserve.in
http://automotivehorizon.sulekha.com/