Auto makers need to listen car owners for faulty new cars : Recall Policy

Hyundai Motor recalls cars over airbag problems in US. According to reports, Hyundai’s US dealers will recall 199,118 Santa Fe SUVs. In U.S., there is strong legislation that allow the government to punish auto makers in case of non-disclosure of car defects. But in India, there is still need of clear and strong recall policy.

There are many complaints from new car buyers and auto makers sometime do not accept faulty parts and avoid replacing it under warranty, that is what car owners claim. The government is planning a mandatory policy on car recalls as the auto industry seems reluctant to accept any penalty or make companies compulsorily announce defects in vehicles.

A meeting later this month, to be attended by ministries involving the auto sector, is likely to discuss a structured, and statutory, policy for car recalls.

Sources said the government would oppose the guidelines which the Society of Indian Automobile Manufacturers is set to unveil on Monday. SIAM’s guidelines do not impose penalties and merely “expect” the car maker to declare defects. “The move will serve no purpose as companies are not open to admitting faults when it is based on self-regulation,” an official said.

The government is planning a mandatory policy on car recalls as the auto industry seems reluctant to accept any penalty or make companies compulsorily announce defects in vehicles.

A meeting later this month, to be attended by ministries involving the auto sector, is likely to discuss a structured, and statutory, policy for car recalls.

Sources said the government would oppose the guidelines which the Society of Indian Automobile Manufacturers is set to unveil on Monday. SIAM’s guidelines do not impose penalties and merely “expect” the car maker to declare defects. “The move will serve no purpose as companies are not open to admitting faults when it is based on self-regulation,” an official said.

The proposed code requires members to contact customers who have bought a vehicle with a faulty auto part. The code also makes it a vehicle maker’s responsibility to replace faulty parts at its own cost.

But the code is not a replacement for a national law. It doesn’t impose financial penalties on auto makers for failing to own up to and refund faulty parts, as a law could. Some laws, like those in the U.S., even fine companies that do own up to and replace parts.

S. Sandilya, president of automobile manufacturers’ society, says he’s against the government mandating penalties through law as vehicle makers already are committed to high standards and will pay for replacements. “Auto makers already pay out of their profits for replacing faulty auto parts. That in itself is a big penalty,” Mr. Sandilya said. “No company will produce a product that jeopardizes safety of its customers or its own reputation.”

But what if auto makers refuse to stick by the voluntary code or what if they don’t act at all even when faced with clear evidence of a faulty component?

What India needs, in this case, is strong legislation like in the U.S., that would allow the government to punish auto makers.

Source:

Government revs up for car-recall policy

Hyundai Motor recalls cars over airbag problems in US

Faulty battery cable cover – BMW India Recalls 3422 cars

It was reported that 3422 BMW cars have faulty battery cable. According to the company they have not received any complaint yet and changing the parts under the global exercise.

German luxury automaker BMW will start recalling 3,422 units of 5 and 6 Series cars in India within a month to replace a faulty battery cable cover. The replacement will be done within a month.

The company will replace the battery cable cover in 5 and 6 Series cars, which were produced between 2007 and 2010, he added. “These all cars are old versions of the two models. Out of these, the 5 Series were assembled at our Chennai plant in India, while the 6 Series cars were imported,” the official said.“The parts will be replaced free of cost and it will not take more than 30 minutes for a customer,” he added.

It is not the first time, German car makers Volkswagen AG (VOW.XE) and BMW AG (BMW.XE) recalls early this year in January 2012, more than recall 50,000 cars.

Source / More Reading:

http://www.thehindu.com/business/companies/article3253586.ece
http://online.wsj.com/article/BT-CO-20120116-706746.html

Volkswagen and BMW Recall 500,000 vehicles

There is a report of German car makers Volkswagen AG (VOW.XE) and BMW AG (BMW.XE) recalling more than 500,000 vehicles due to possible technical problems.
As per spokesman for Volkswagen has earlier recalled 299,000 cars with diesel engines last year due to possible problems caused by cracks in the fuel-injection system.

volkswagen

VW has sent notification to car owners but didn’t say how many vehicles have been recalled had been recalled so far.

The affected models are VW’s Golf, Passat, Jetta, Tiguan and other models built since 2009. Audi, Skoda and Seat brands are also affected.

BMW AG (BMW.XE) is recalling a total of 235,000 cars of its Mini brand worldwide due to a possible malfunction of the electric water pump that cools the turbo charger.

BMW will notify the car owners and dealers will replace the water pump free of charge. The recall is expected to start next month.

Last year, a similar technical issue triggered the recall of around cars of BMW’s namesake brand as well as more than 500 Rolls-Royce ultra-luxury cars.

Source:
http://online.wsj.com/article/BT-CO-20120116-706746.html

Faulty brake system – Ford Recalls 539,000 vehicles

Ford is recalling certain model year 2001-2002 Escape vehicles manufactured from October 22, 1999, through July 19, 2002, equipped with a brake master cylinder reservoir cap that could leak brake fluid.

Ford to recall 539,000 SUVs and minivans over faulty ABS and torque converter. It was reported that 286,000 Ford Escape SUVs made for the 2001 and 2002 model years and nearly 253,000 Ford Freestar and Mercury Monterey minivans for 2004 and 2005 model years, will be recalled. The most of the affected vehicles are in the United States.

Ford Recall

It was reported that some of those SUVs were outfitted with a faulty brake master cylinder reservoir cap that could leak brake fluid. That could cause an electrical short in the antilock brake system leading to smoking or fire.

The reports mentioned that in a separate recall, Ford told US safety regulators that it would recall the Ford and Mercury minivans due to a defective torque converter. Ford discontinued the Mercury brand in 2010.
Dealers will replace the brake master cylinder reservoir cap and the ABS electrical system will be modified. Ford expects to notify owners starting the week of 23 January 2012.

Source:
http://in.news.yahoo.com/ford-recall-539-000-suvs-minivans-faulty-abs-065444969.html
http://carissued.com/ford/ford-escape-recall-be-aware.html

Honda recalls city sedans to replace faulty part

Your new Honda car may have faulty parts. Check out with your dealer.  Japanese car major Honda has announced it will recall thousands of City sedans in India to replace a faulty component. According to the news (timesofindia) 72,115 units of its ‘City’ sedan to guard against a potential power window switch problem in cars manufactured from 2005 to 2007.

What is Window Switch?
The window switch is part of the efficient power window system, helping to make the operation of your vehicle windows safer and more convenient as you travel. The window switch is the handy little control that makes opening your window as easy as the touch of a button, rather than the time consuming hassle of cranking the window handle, which surely takes more of the driver’s attention, distracting it from the road ahead.

This comes as part of a worldwide recall the company has issued, covering as many as 962,000 cars, to fix power windows and computer systems. While the global exercise also covers models like the Jazz and the CR-V crossover, in India it has only been issued for the City.

Honda Siel India said it will carry out the “preventive part replacement” free of cost and owners would be contacted for the same. “Although no incident has been reported in India, Honda Siel is extending the same exercise to the previously-sold Honda City manufactured in 2005 to 2007,” a company statement said.

In January 2010, the company recalled 8,532 City cars to fix the same switch defect which can cause a fire.

If you have recently bought Honda City, please contact to your dealer and ask for free replacement.

News Source: http://timesofindia.indiatimes.com/business/india-business/Honda-recalls-72115-City-cars/articleshow/9876786.cms

http://www.bbc.co.uk/news/world-south-asia-14799348

http://www.autopartswarehouse.com/window_switch~pop.html (Power Window Switch)