CAR NATION SERVICE We have "Customer Advisors" - their responsibility is to advise the customers to help them bring down their total cost of ownership as well as enhance their ownership experience. We can do that because we are an "independent" multi-brand automotive service company. We do not represent any specific manufacturers. Our Customer Advisors are highly knowledgeable, experiences and trained to always give honest, straightforward and accurate advice to our customers.
This gives the customer added confidence.
RIGHT FIRST TIME:
Every time we will do a quality job and ensure we do it right the first time around. This is why we spend time in understanding the requirements and identifying the cause of the problems.
DELIVERY TO PROMISE:
A commitment to not only On-time delivery of the vehicle but to deliver on all that has been agreed to and promised.
TRANSPARENCY:
You will free the difference at Carnation. We encourage customers to participate in the inspection. We welcome them to visit the workshop area. We have customer lounges overlooking to work bays. Regular SMS updates. Transparency in ways at arriving at estimates by correct identification of the jobs that needs to be done.
CARNATION BASIC SERVICE LUBE CHANGE:
- ENGINE OIL
- COOLANT TOP UP / CHANGE
- BATTERY WATER CHECK & TOP UP
- - check & tighten terminals
- - check & fill electrolyte
- - carry out load test
PARTS CHANGE:
- OIL FILTER
- D.P. WASHER
- AIR FILTER CLEANING & REPLACEMENT
- Water + Waterless Top Wash
TOP-UPS:
- BRAKE OIL CHANGE ( TOP UP)
- GEAR OIL / TRANSMISSION OIL
- POWER STEERING OIL
ADDITIONAL SERVICES - FUEL FILTER
- SPARK PLUG
- BRAKE MAINTAINENCE
- Brake- Inspect Front & Rear Brakes
- -Check brake pad thickness. Check for damage or cracks
- -Check brake lining for cracking, grazing, wear or contaminations
- Brake hoses & rear brakes
- -Check for leakage from master cylinder, PCV or ABS Modulator
- WIPER MAINTAINENCE
- WIPER MOTOR ELECTRICALS CHECK
OTHER SERVICES (ON CHARGEABLE BASIS) - BULB REPLACEMENT
- BRAKEPAD & BRAKESHOE REPLACEMENT
- BRAKE BLEEDING
- WIPER BLADE REPLACEMENT
- GREASING OF WIPER LINKAGES
- WIPER WASHER FLUID TOP UP
- WIPER MOTOR REPLACEMENT
- WHEEL BALANCING
- DOOR LUBRICATION