MeriCAR : Car Service Centre & Repair Workshops Blog

Category: car service center

  • Maruti Sale Declines, But Tops in Customer Satisfaction in after-sales-service

    Today’s news report of Maruti shows first time losses in three years. Labour problems and fuel price hikes re major reasons for these losses. Experts think people have more choices in the market and Maruti could not meet demands because of less production at their plants. There are different assumptions and debate. In Nov 2011,…

  • Car Servicing & Repair Cost

    What is the price of car servicing? Commonly asked question. Works managers are very conscious to reply the same because people confuse with “parts” and “consumable” items . Repair cost differs from normal car servicing. Dealer charges 50% more labour than small workshop because of their costly labours. During warranty period, labour cost is free…

  • Why Do Car Mechanics Suggest for Extra Parts. Check out

    It is very common that you go for car servicing at dealer workshop with minor running repairs but you get a bill with some parts changed without your knowledge. Most of the car owner has similar complaints. Dealer workshops have many targets to meet. Targets of spare parts orders in a month. So, service managers…

  • Customer satisfaction is not rocket science at car service center

    Somebody said customer satisfaction is not rocket science. With globalization and increasing competitive environement, there is more customer awareness about latest technologies and practices at car service station. As an estimate 10% to 15% revenue can be increased at any car service dealer by just tweaking their processes. Customer satisfaction is major part of the…

  • Race for making fuel efficient small cars – Hyundai EON, Maruti Alto

    With increase in petrol prices, car buyers look for fuel efficient cars. Now automotive companies are adopting new technologies along with reducing weight of cars and improvement in powertrain to make fuel afficient cars. Today, Hyundai has launched new small car Eon. It has mileage of 21.1 Kmpl and same power as Maruti Alto (814…