Tag: after sales car market
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Luxury Highend Premium Cars : Delivering after-sales services is complex than manufacturing
Car Technology is becoming complex. Senssors, IOT based technologies are making after-sales difficult. OEM Dealers have no cheaper solution for services and there are few independent workshops. The Luxury and Premium Cars companies find it tough to compete in the aftermarket. Across industries, delivering after-sales services is more complex than manufacturing products. When delivering service…
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Market demand for parts and services set to double over the next 5 years (Auto Serve 2010 Report)
CII Report prepared by McKinsey & Company titled: “Opportunities in the Indian Automotive Aftermarket”, released at the CII Auto Serve 2010. The report observes that the Indian automotive aftermarket, which is growing at 11 per cent per annum, is at an inflection point with: the increase in vehicle parts, more complex parts, price sensitive customers,…
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The Right to Repair Act- Car owners to decide where car is serviced or repaired
The car manufacturers sell and service cars through franchised dealers. The car dealers have large infrastructure and they charge heavily. It increases cost of car maintenance. Car owners have no choice during warranty period. Usually car owners prefer get their service done by independent auto repair shop, garage to reduce car maintenance expenses. That is…
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I simply want my local mechanic to be able to fix my car or it is not a suitable car for me
Car repair business has been changing when car technology is becoming high-tech. Car manufacturer supports OEM dealers and train mechanics with disclosure of all car repair information. Independent repair centre and mechanics are not trained enough to get sophisticated car repair without diagnostic tools for vehicles like Honda, Toyota and premium cars. It has been…