Tag: bmw
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Parts Shortage affects Car Production
Japan’s quake affected automobile industry and major car manufacturer has shortage in spare parts. In India, auto experts think it may not affect because of localization of supply and small dependence on Japan, as some parts coming from Thailand. Japanese carmakers Suzuki and Honda were anticipating similar problems in sourcing critical parts from home companies.…
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Mercedes Used Cars and Servicing at Multibrand Center are latest trend in India (ET)
In India, the number of old premium cars completing their warranty periods is much more than new ones (ET). Mercedes enters pre-owned car business in India (ET). Car owners use OEM dealers only because of servicing high-end luxury cars need special training and genuine spare parts are not easily available in India. Multibrand workshops which…
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Manufacturers Focus on After-Sales Service to Retain Car Buyers
Last year a survey by Bain & Co. (US), suggested that automakers can improve their business performance by focusing more on the customers they already have in these tough times for the industry. Source says, one of the most powerful techniques for converting buyers into die-hard fans is providing exceptional after-sales service. (Source: Businessweek) In…