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Tag: after sales car market

Luxury Highend Premium Cars : Delivering after-sales services is complex than manufacturing

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Car Technology is becoming complex. Senssors, IOT based technologies are making after-sales difficult. OEM Dealers have no cheaper solution for services and there are few independent workshops. The Luxury and Premium Cars companies find it tough to compete in the aftermarket. Across industries, delivering after-sales services is more complex than manufacturing products. When delivering service […]

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Market demand for parts and services set to double over the next 5 years (Auto Serve 2010 Report)

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CII Report prepared by McKinsey & Company titled: “Opportunities in the Indian Automotive Aftermarket”, released at the CII Auto Serve 2010. The report observes that the Indian automotive aftermarket, which is growing at 11 per cent per annum, is at an inflection point with: the increase in vehicle parts, more complex parts, price sensitive customers, […]

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I simply want my local mechanic to be able to fix my car or it is not a suitable car for me

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Car repair business has been changing when car technology is becoming high-tech. Car manufacturer supports OEM dealers and train mechanics with disclosure of all car repair information. Independent repair centre and mechanics are not trained enough to get sophisticated car repair without diagnostic tools for vehicles like Honda, Toyota and premium cars. It has been […]

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Car Servicing in India – Huge Gap in the After Sales Market

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The car servicing market is unorganized in India. The car servicing market includes authorized service centers of vehicle manufacturers, some organized service centers, and roadside mechanics. OEM dealers, Authorised service centers ASC (set up by vehicle manufacturers) are popular for providing good infrastructure like customer waiting rooms, clean workshops areas, trained mechanics, proper tools and […]

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